Refund & Exchange Policy – ASSC Official Store

We strive to provide a seamless shopping experience. Please review our refund and exchange terms carefully:

• Orders can be canceled within 24 hours from the moment you order. We will charge a restocking fee of 7.99.00 USD on this cancellation.
• We do not guarantee cancellation of orders during any period and we reserve the right to process your order. Email us at [email protected] to cancel your order.

Orders can be changed within 24 hours from the moment you order.

You cannot get a refund except if you have the following case:

1. Non-Delivery Claims

• If you have not received your order, please contact us at [email protected] with your order details.

2. Damaged, Not as described or Defective Products (Exchange Only)

• If you receive a damaged, Not as described or defective product, you must report it to [email protected] within 24 hours of delivery, providing clear and valid photos or videos as proof.
• The item must be returned within 8 to 10 days from the delivery date.
• Only an exchange will be provided for damaged, not as described or defective products—refunds will not be issued in such cases.

3. Refund Eligibility

• Refund claims will only be considered if the order has not been delivered.
• Orders placed less than 24 hours ago are not eligible for refund requests.

For any further inquiries, feel free to reach out to our customer support team.

📩 Contact Us: [email protected]

 

We do not guarantee variation of orders during any period and we reserve the right to process your order. Email us at [email protected] to change your order.